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Privacy Policy

This policy explains what personal data Rad Images GmbH collects on radimagespacs.com, why it is collected and how it is protected.

Last updated: 23 September 2026

1. General provisions

This Privacy Policy applies to the website radimagespacs.com (the "Website") operated by Rad Images GmbH ("we", "us"). By using the Website or submitting a form you accept the terms of this Policy.

We process personal data lawfully, fairly and transparently, only for the purposes described below, and only to the extent necessary for those purposes.

2. Data we collect

We may collect the following data when you use the Website or contact us:

  • Contact details you submit in forms: name, email address, phone number, organisation and the text of your message
  • Technical data: IP address, browser type, device, pages visited and the time of visits
  • Cookies and similar technologies used for analytics and site functionality

3. Purposes of processing

  • Responding to demo, pilot, quote and support requests
  • Providing information about our products and services
  • Improving the Website and analysing how it is used
  • Complying with legal obligations

We process form data on the basis of your consent and, where applicable, to take steps at your request before entering into a contract. Technical data is processed on the basis of our legitimate interest in operating and securing the Website.

5. Storage and retention

Personal data is stored on secure servers with access restricted to authorised staff. Form submissions are kept for as long as necessary to handle your request and for up to three years afterwards unless a longer period is required by law. Technical logs are kept for up to twelve months.

6. Sharing with third parties

We do not sell personal data. We may share it with service providers that help us operate the Website and our CRM (hosting, email delivery, analytics) under contracts that require them to protect the data, and with authorities where required by law.

7. Cookies

The Website uses essential cookies required for it to function and, if enabled, analytics cookies that help us understand how visitors use the site. You can disable cookies in your browser settings; some features may then stop working.

8. Your rights

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Object to or restrict processing
  • Lodge a complaint with a supervisory authority

9. Security

We apply technical and organisational measures to protect personal data against unauthorised access, loss or disclosure, including encrypted transfer, access control and regular reviews.

10. Changes to this policy

We may update this Policy from time to time. The current version is always published on this page with the date of the last update.

11. Contact

Questions about this Policy or your data: info@radimages.eu.